Compass Education - Portal performance issues – Incident details

All systems operational

Portal performance issues

Resolved
Major outage
Started 3 months agoLasted 32 minutes

Affected

Compass - Availability Group - ME1PD01

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:15 PM, Operational from 10:15 PM to 10:22 PM

School Portals

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:15 PM, Operational from 10:15 PM to 10:22 PM

Communication Services

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:15 PM, Operational from 10:15 PM to 10:22 PM

Authentication Services

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:15 PM, Operational from 10:15 PM to 10:22 PM

Data Import Services

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:15 PM, Operational from 10:15 PM to 10:22 PM

Compass - Availability Group - ME1PD02

Partial outage from 9:50 PM to 10:06 PM, Major outage from 10:06 PM to 10:16 PM, Operational from 10:16 PM to 10:22 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.